TheProph3t replied on August 3, Do not use a paper towel because the paper may scratch the surface of the sensor. Press the Power button to start the computer, then press the F2 key and select System Information from the listing. Clean the fingerprint reader. Support Forum Join the conversation! If you do rely on the mobile broadband card, you’ll probably be a bit stuck there.

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The fingerprint access manager software is listed. The components of the fingerprint-based security system va,idity designed to work on specific hp elitebook 8440p validity fingerprint sensor models and with specific operating systems. I finally solved it but realy don’t know how its done. I can now log in with my fingerprints, just not through the built-in HP SimplePass software I had been using in Win 7.

Validity Fingerprint Sensor and windows 10: Not working

Please try again shortly. Clean the fingerprint reader. In reply to RCQ86’s post on August 22, When it comes to applying this package, please note that, although other platforms might also be compatible, it is not recommended that you to install the fingerprint software on OSes other than the specified ones; in other words, you have to make sure that your computer is supported by this ellitebook.

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Solved: Validity Fingerprint Sensor and windows Not working – HP Support Forum –

Don’t know if this helps. HP has published a security bulletin with patches for these issues and a list of impacted systems.

Message 9 of 34 30, Views. Yes No Sorry this didn’t help. My HP elitebook p laptop was hp elitebook 8440p validity fingerprint sensor ok with windows 8. When I restarted my laptop the login screen did have the option of logging in with fingerprint but unfortunately even the registered fingerprints did not work and I have to login with the validify. If you choose to change the operating system, the default fingerprint reader drivers and programs provided by HP for your computer model might not be compatible, and the fingerprint reader will not work as a result.

I downloaded and installed HP protect tools for my laptop from HP website which was basically for windows 7 and installed it. I work on behalf of HP. If the access manager software available on the web site is newer than the version installed on your notebook, download and install it. This allows other hp elitebook 8440p validity fingerprint sensor and software to support the fingerprint reader.

Microsoft Windows 7 bit. We do not guarantee its workability and compatibility. It seems the command is correct and the path to the file has been copied and paste from windows explorer???

A Le 18 mars Connexion avec lecteur d’empreintes digitales fonctionne avec le compte local. By using this site, you accept the Terms of Use and Rules hp elitebook 8440p validity fingerprint sensor Participation. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer.

Elitbeook not sure that is a helpful reponse.

Salam first up and i just need huge help now, My Windows hello option doesnt show and whenever i uninstall driver software and it automatically installs Version 2. FirePro Mobile, specifically for this laptop v8. If the driver available on the web site is a later version, download and install it. All brands and logos are property of their owners. Windows 8 and Windows 7.

Fingerprint Problems in Windows 10 – Microsoft Community

So which one should I install? Some software were taken from unsecure sources. When searching for drivers and software, you must use the specific product number of your computer.

Digital Persona Fingerprint Reader. MichaelGiuliano replied on September 7, Windows 7 Windows 7 bit. This link shows you how to turn on Windows updates.